Services

Personalised Cover. Trusted Advice.

Tailored insurance and advisory services designed to give you confidence, clarity, and peace of mind at every stage of life.

Medical Aid

Choosing the right medical aid can feel overwhelming, but Primo Advisors makes the process simpler. We help you compare and select medical aid options that suit your healthcare needs, lifestyle, and monthly budget. Our goal is to ensure that you have access to reliable healthcare cover that gives you peace of mind and practical support when you need it most.

Gap Cover

Medical aid does not always cover the full cost of in hospital treatment or specialist fees, which can leave you with unexpected shortfalls. Gap cover is designed to bridge that gap by providing additional financial protection against qualifying medical expenses not fully covered by your medical aid. Primo Advisors helps you find the right gap cover solution so you can be better prepared for the unexpected.

Short Term : Personal and Commercial Insurance

Your home, vehicle, valuables, and business are important assets that deserve the right protection. Primo Advisors offers short term insurance solutions designed to safeguard you against theft, accidents, damage, and other unforeseen events. We work with you to find cover that is suited to your specific risks and priorities, giving you confidence that the things you have worked hard for are properly protected.

Life Insurance

Life insurance provides vital financial protection for the people who depend on you. Whether it is to help cover daily living expenses, settle debt, support your children’s future, or provide peace of mind for your family, the right life cover can make all the difference. Primo Advisors helps you choose life insurance that aligns with your personal circumstances and long term goals, so your loved ones can have support when it matters most.

What Makes Primo Advisors Unique

At Primo Advisors, we believe advice should be personal, transparent, and built on trust. What sets us apart in the financial industry is our commitment to doing things the right way for our clients.

1. Truly Independent, Client-First Advice

We are not tied to a single insurer or product provider. This independence allows us to recommend insurance solutions that are genuinely suited to each client’s needs, circumstances, and budget not what benefits us.

2. Strong Compliance-Driven Culture

Compliance is not an afterthought at Primo Advisors it is built into everything we do. Our advice processes align with FAIS, FICA, and Treating Customers Fairly (TCF) principles, ensuring clients receive advice that is ethical, fair, and defensible.

3. Clear, Honest Explanations

Financial products can be complex and confusing. We take the time to explain cover, exclusions, risks, and obligations in plain language, empowering clients to make informed decisions with confidence.

4. Personalised Service, Not Call-Centre Advice

We focus on meaningful, long-term relationships rather than volume-driven sales. Clients receive personalised attention, ongoing reviews, and dedicated support throughout the life of their policies/memberships.

5. Ongoing Support

Our service does not end once a policy/membership is issued. We remain actively involved through annual reviews, policy updates, claims support, and changes in client circumstances ensuring cover stays relevant over time.

6. Ethical Advice with Long-Term Value

We prioritise sustainable financial protection over short-term gains. Our recommendations are designed to support clients and their families in the long run, building financial resilience and peace of mind.